"my experience"

About: Hull Royal Infirmary

I was admitted on Monday after been taking into a&e with severe stomach pain .the doctor in there was brilliant , got me a scan and to see gynae team the same day , they found ciusts on ovaries which he thought was causing pain, after day one of my stay , they decided to operate , during a lapacoscopy they fgound a more serious problem which they dealt with, a 1 hour op turned into a 5 hour op , from my admission to my discharge , every person I came into contact with were fantastic. I was put at ease talked to about every stage, and a real in depth explanation about why things took so long during op , if it wasn't for a&e ,s professionalism. I could of been in very serious trouble. A massive thank you to each and everyone of you for been true professional, s and caring people.

Story from NHS Choices

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Response from Hull Royal Infirmary

Dear Helen, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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