About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by lynne shankster
My father was admitted to Henry Moore ward, my brother visited and asked the nurse questions. I inadvertently asked the same question and the nurse replied "this is like de ja vous". Everytime I visited nusing assistants were sat chatting, the staff are reactive not proactive. The ward manager told me to put complaint in writing, informed me she didnt like my attitude and put the phone down on me. The problem is not just lack of staff but poor management of staff and lack of staff initiative.