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Care Opinion

Cardiac Outpatient Appointment

Posted By Daisytwo

"Cardiac Outpatient Appointment"

About: Queen Elizabeth The Queen Mother Hospital / Cardiology

(as the patient),

All the members of staff who were involved in my visit to the outpatient department (receptionist, nurses and consultant), were welcoming, kind, friendly and reassuring. I arrived feeling scared but went away feeling reassured.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 10/01/2015 at 17:30
Published on Care Opinion on 12/01/2015 at 10:37

Thank you so much for your feedback, I am so glad we were able to care for you so well and reassure you. We are so proud of our staff who proved a fantastic service to all of our patients.

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