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Care Opinion

professional & caring staff

Story from nhs.uk

"professional & caring staff"

About: Trafford General Hospital

I attended for a sigmoidoscopy & would like to express my thanks to everybody I met on the endoscopy suite. Without exception all the staff were friendly,caring & professional & I was put at ease.The procedure was quick & pain free. It is a great touch having music playing in waiting area & during the procedure itself as any distractions are helpful to a nervous patient. I commend Trafford General also on not charging for the car park as the last thing patients want is the stress of finding the right change for parking. I feel we are so very lucky to have access to such a professional service.

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Responses

Response from Trafford General Hospital 9 years ago
Trafford General Hospital

Submitted on 13/02/2015 at 15:22
Published on nhs.uk on 14/02/2015 at 00:00

Thank you for your comments posted on the NHS Choices website, regarding your care whilst attending for a procedure on the Endoscopy unit at Trafford General Hospital. It was kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought all our staff were friendly, caring and professional. We can assure you that we have passed on your thoughts to the unit and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS foundation Trust

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Response from Manchester University NHS Foundation Trust 9 years ago
Manchester University NHS Foundation Trust

Submitted on 13/02/2015 at 15:23
Published on Care Opinion at 15:45

Thank you for your comments posted on the Patient Opinion website, regarding your care whilst attending for a procedure on the Endoscopy unit at Trafford General Hospital.

It was kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought all our staff were friendly, caring and professional. We can assure you that we have passed on your thoughts to the unit and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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