"booking centre"

About: North Manchester General Hospital North Manchester General Hospital Manchester M8 5RB

Posted via nhs.uk 9 years ago

Over all the care from front line staff is very good but the booking centre is poor,sending out wrong or misleading letters and failed to send out new appointment letter on time almost causing a DNA to out patient department. Very poor on the pain management front. Nearly 3 years before being sent to specialist.

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North Manchester General Hospital

Submitted on 08/01/2015 at 12:23

Published on nhs.uk on 09/01/2015 at 00:01

We are sorry to read your comment regarding the booking office and the Orthopaedics department at North Manchester General Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison service (PALS) on 0161 604 5897. We will forward your comment to the department managers to address.

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