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"Medicines on discharge"

About: Forth Valley Royal Hospital / Pharmacy Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46)

(as the patient),

At both Royal Larbert and Glasgow Royal received very clear instructions.

At Larbert the whole system was computerised ( and I understand robotic dispensing) which is safe and effective and releases pharmacists time to check medicines. Medicines on discharge also notified to community pharmacist where appropriate

At GRI they have a board wide system for supplying to local hospital discharges and each patient in many GGC hospitals have a medicines cabinet for self management where appropriate and for checking before going home. Both excellent systems for safety.

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Response from Niall McGrogan, Head of Patient Experience and Public Involvement, I work for Dr Margaret Maguire, the Director of Nursing, here at NHS Greater Glasgow and Clyde, NHS Greater Glasgow & Clyde 9 years ago
Niall McGrogan
Head of Patient Experience and Public Involvement, I work for Dr Margaret Maguire, the Director of Nursing, here at NHS Greater Glasgow and Clyde,
NHS Greater Glasgow & Clyde

.Hello – my name is Niall Mc Grogan. I lead a small team in NHS Greater Glasgow and Clyde that seeks to involve patients and carers in the work of the NHS. We support our colleagues seek and use feedback to help make improvement to services. We also engage with community and voluntary groups to help build relationships with local people and their hospitals. On Patient Opinion, I am supported by Lorna Gray, Project Manager Patient Experience Public Involvement.

Submitted on 08/01/2015 at 15:30
Published on Care Opinion at 16:27


Thank you Riczw4 for posting your opinions here on Patient Opinion. I'm glad you have highlighted the merits of clear instructions as information that is easy to understand is a critical part of good communication.

Best wishes Niall McGrogan

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