"It was a completely, courteous, polite and caring experience"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

From the instance my GP referred me to an audio test, to the moment I walked out of the shop (Specsavers –Wellington Branch) with my hearing aid, it was a completely, courteous, polite and caring experience. Well done “TRAQS” – staff!

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Energy789

Thank you for taking the time to share your positive experience with the TRAQS team. It is always lovely to hear of such a good experience and we hope that you are enjoying the benefits of your new hearing aids. We wish you well for the future and would like to thank you again to sharing your comments with us.

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