This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A team effort

Posted By Ray Dry

"A team effort"

About: Chorley & South Ribble Hospital

(as a relative),

Many times over the past few years we had occasions to attend hospital with my 91 year old mother in law. Different hospitals have different standards and we assume that they all meet some sort of minimum. Chorley has a standard that far exceeds any we have seen or experienced. Helpful, kind, technically excellent and spotlessly clean. In a time when your staff are under pressure and funding is always an issue we as Joe public have been programmed to expect low standards across the board. When I stopped a cleaner on duty last night to compliment him on how clean the place was he told me it is a team effort. May be that's what makes the difference.

Well done.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 09/01/2015 at 08:46
Published on Care Opinion at 09:10

Thank you very much for your feedback. Staff work hard to provide a high standard of care and services and it's always extremely pleasing to hear of the positive effect of that for our patients and their families.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Chorley & South Ribble Hospital 8 years ago
Chorley & South Ribble Hospital

Submitted on 09/06/2015 at 15:04
Published on nhs.uk on 10/06/2015 at 01:01

Thank you for taking the time to provide your feedback. Staff work hard to provide a high standard of care and services and it is always extremely pleasing to hear that is reflected in the care offered to patients and their families.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k