This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very impressed with the speed and efficiency

Posted By Major376

"Very impressed with the speed and efficiency"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS) The Princess Royal Hospital / General medicine

(as the patient),

– Saw GP, Dr Guanejah at Stirchley Medical Centre for a review. Explained I had a problem in left side of my groin and that I was concerned the hernia pain of 3 years ago had recurred. GP said he would refer me to Mr Pattu.

– Call from TRAQS to arrange appointment. Very impressed with the speed & efficiency and promptness of the my appointment

– Appointment at PRH @ 09: 50. Arrived a little early, shown to correct waiting room, called in by Mr Pattu at 09: 45, who examined me and informed me that he thought the hernia was ok but would arrange for a scan to check what was wrong. 09: 55 off for tea in friends’ café! Very impressed with the speed and efficiency from seeing GP to seeing specialist

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 08/01/2015 at 13:24
Published on Care Opinion at 13:36

Dear Major376

Thank you for taking the time to share your positive feedback with the TRAQS team.

I am pleased to hear that we were able to arrange a prompt appointment and that he was able to reassure you that he felt all was well.

I wish you all the best for the future and hope that everything works out well for you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from The Princess Royal Hospital 8 years ago
The Princess Royal Hospital

Submitted on 26/05/2015 at 10:20
Published on nhs.uk on 27/05/2015 at 01:01

Thank you for your kind comments Di Davis Patient Advice and Liaison Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k