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Excellent service in endoscopy and radiology

Story from nhs.uk

"Excellent service in endoscopy and radiology"

About: Conquest Hospital

I had the need to have investigations performed in both endoscopy and radiology during November and December 2014. The service I received for appointments was extremely speedy.. In both areas the staff were extremely professional and courteous ( apart from chewing gum which really irritates me but really has nothing to do with the service I received). They treated me with respect and dignity all the way through each procedure. The staff were supportive, cheerful and made difficult procedures easier. Thank you to the hardworking and approachable staff in both areas.

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Responses

Response from Conquest Hospital 9 years ago
Conquest Hospital

Submitted on 07/01/2015 at 11:36
Published on nhs.uk on 08/01/2015 at 00:00

Thank you for your posting on NHS choices about the efficient service your received and for highlighting the 'professional and courteous' manner with which you were dealt with by staff in the radiology and endoscopy departments at the Conquest hospital. As a Trust we are committed to improving and monitoring the patients experience and part of providing high quality care includes treating patients with respect and dignity. This is therefore of utmost importance to us. We will ensure your comments are shared with staff as it is always rewarding for individuals to see that their hard work and dedication does not go un-noticed. With best wishes

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