"A&E Solihull"

About: Solihull Hospital / Accident and emergency

(as a relative),

I ended up in A&E with a relative. Most of the staff were lovely....... very overworked, but lovely! !

We were sat in the waiting room and a health care assistant was behind the desk talking about in an inappropriate.

This continued for about 10 minutes.

We found the content VERY disturbing! ! ! ! ! !

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Response from Matthew Cooke, Deputy Medical Director, Heart of England Foundation Trust

Thank you for posting this feedback and I am pleased that most of the staff were lovely. Please could you contact me at matthew.cooke@heartofengland.nhs.uk with some more details so I can follow up about the HCA as I am very concerned by what you report and I want to take appropriate action.

Thank you


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