"No response as yet to formal complaint"
About: Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics Royal Infirmary of Edinburgh at Little France Trauma and Orthopaedics EH16 4SA
Posted by mallory (as ),
My mother has now died of a uterine sarcoma which had been building up since March 2013. Okay, she was an old lady (86) - but just supposing she had been a lot younger, would she have been strung along in the same way?
I have PoA, so I had the authority to submit an official complaint against three people in the gynaecology depatment of ERI. I also had access to all the notes on the case.
I submitted an official complaint to CRAFT in September. Normally, I should receive some kind of decision within 20 days. I understand that this kind of complaint might take longer, so I didn't mind when I received a letter to that effect. But it is now almost January 2015 - and I have still heard nothing about the status of the complaint. What's going on?