"Great Ward Staff, shame about the rest."

About: Royal Stoke University Hospital

Having been admitted via A&E - after 7 hours- I was very happy about the way staff on the ward treated me. However hard the tried they could not provide any meals for me, one that was provided had items in it to which I was allergic, and the staff knew about it. So for the past three days all I had to eat was a potion of cheese & biscuits, and three pieces of cake. Although my medical problem is still not resolved, I came home so that I could get a hot meal. I would not agree the being admitted to this hospital ever again, no matter what was wrong with me.

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Response from University Hospitals of North Midlands

Dear "Anonymous"

Thank you for taking the time to provide us with feedback about your experience of University Hospital of North Midlands

Please can you contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes, UHNM Communications Team.

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