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"Christmas evening admission"

About: The Great Western Hospital

On Christmas evening my 9 months daughter became very ill and after ringing my gp was sent to the urgent care centre (previously clover unit) she was seen very quickly because she had triggered a red warning. After being seen by a charge nurse we were taken round to A&E where we were promptly taken to a cubicle to wait to see a doctor. The nursing staff couldn't have done more to keep us informed and comfortable whilst waiting for the registrar for paediatrics. After a while my daughter was transferred to the children's unit where We were both able to get some sleep. I was woken in the morning by the paediatric registrar who had kindly informed me that she had come to see us a couple of hours before but both myself and my daughter had fallen asleep and she had been told by the A&E staff how tired we had both been so had felt she should let us get some sleep. The sister and a student on children's unit were amazing on Boxing Day morning. Any emergency hospital admission is stressful but all staff made myself, my daughter and my mother feel relaxed and informed throughout. Thankfully my daughter was discharged on boxing day with a nasty viral throat infection and bacterial ear infection so we didn't have to spend the rest of our Christmas in hospital.

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