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"My pain could've been avoided"

About: Lincoln County Hospital / General surgery

(as the patient),

I had an accident in Dec which involved a length of wood stabbing into my hand. After being sent to Lincoln county from Gainsborough Hospital I spent all morning waiting to see a doctor. He told me reluctantly to return on Wednesday for a ultra scan.

As I could not take the pain I returned the following day. The scan took place and a length of wood could clearly be seen. I was told surgery was the only option to remove the wood.

I sat in A@E from 9am to 5. 30 pm waiting for a bed. I had wood removed. I returned because of pain infection and swelling. After another lengthy stay in A@E I was sent home with more anti biotics.

I then returned to have my stitches removed. A couple of days later a nasty shard of wood poked out of my hand which was twice the size removed in the operation.

I know how the funding is tight and most of the staff are superb. For the sake of another scan all the pain could have been avoided.

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Responses

Response from United Lincolnshire Hospitals NHS Trust 9 years ago
Submitted on 08/01/2015 at 11:03
Published on Care Opinion at 11:38


Dear Oaky

Thank you for taking the time to share your feedback, I apologise for any discomfort and delays you experienced and I will share your concerns with the A&E nursing team. At times of high inflow we do unfortunately have delays in waiting for appropriate admission beds to become available, I apologise if the nursing team did not keep you updated with the reason for the delay.

Regards

Karen Hansord

Senior Sister

Accident and Emergency Department

Response from Lincoln County Hospital 8 years ago
Lincoln County Hospital
Submitted on 22/05/2015 at 15:07
Published on nhs.uk on 23/05/2015 at 01:00


Hello, I am sorry that it has taken such time to post a response on this website but we did reply on Patient Opinion back in January just a couple of days after you told us your story. The reply at that time was: Thank you for taking the time to share your feedback, I apologise for any discomfort and delays you experienced and I will share your concerns with the A&E nursing team. At times of high inflow we do unfortunately have delays in waiting for appropriate admission beds to become available, I apologise if the nursing team did not keep you updated with the reason for the delay. Karen Hansord Senior Sister Accident and Emergency Department

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