"administration"

I been there on the Gynaecology section in the North Middle- with my wife together on 08.12.14 around 10:30 Basicly the staff was perfect, and very hardworker, but i seen one receptionist who didnt want to help at the administration desk, she was arogant, disrespectful, and i can not find the perfect words to her, because this women wasnt decent to that place, and to this job Anyway, just let her know, thx for your hard work, you couldnt fill it up my wifes referal letter proper, you wasnt able to copy my GP address proper, which was purpose, but do not worry about it. We can waiting again for few month for the decent letter.