"Wrong prescription"

About: New Cross Hospital

Found Reception staff appeared to be very unorganised. The consultant my Father saw put the wrong name on his prescription which unfortunately we didn't realise untill we was at the chemist! I then had to speak to three different people to rectify the problem!

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Response from The Royal Wolverhampton NHS Trust

Dear Anonymous

Thank you for posting your comments regarding your father's experience at our hospital.

To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362/695368, who can assist you further.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement