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A wasted appointment since a test required had not...

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"A wasted appointment since a test required had not..."

About: Birmingham Women's Hospital

A wasted appointment since a test required had not been arranged earlier. During the consultation there was no discussion, no explanation and ultimately only further appointments were booked. Very disappointing. This appointment was obviously only to tick the box that they offer an initial appointment within the required time frame.

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Responses

Response from Birmingham Women's Hospital 9 years ago
Birmingham Women's Hospital

Submitted on 05/01/2015 at 09:07
Published on nhs.uk on 06/01/2015 at 00:01

Thank you for posting your feedback and we are sorry to hear that you feel your time was wasted. If you would like to speak to someone further about why this happened then our PALS Team would be able to look into your concerns. Please give them a call on 0121 627 2747. Your comments will be passed on to the Gynaecology Senior Management Once again, thank you for taking the time and we hope you have a better experience at your next appointment. With kind regards, Birmingham Women's Hospital

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