"Urgent Treatment Centre"

About: Crawley Hospital / Urgent treatment centre

Attended with 12 year old son with suspected wrist fracture. Seen by triage nurse first within 5 minutes and then sent off for an x ray in main hospital department. Only waited 5 minutes again before being seen and photographed by excellent radiographer who was very friendly and most informative, showing us the x ray and explaining things to my son. On return to the UTC we saw the doctor within a few minutes who again did a physical examination of the wrist and then went through the x ray with us. Doctor was very reassuring and explained everything, no broken bones! All done within an hour with kindness and care. NHS thank you, you are wonderful!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Nick Fairclough, Head of Marketing, Communications & Intelligence, Sussex Community NHS FoundationTrust

Dear Claude

This is great feedback, and it’s good to read that we cared for your son – and for you - with such professionalism and care. We hope you son is progressing well, and will share your feedback with the team.

  • {{helpful}} of {{total()}} people think this response is helpful