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Emergency GP appointment from hell..

Story from nhs.uk

"Emergency GP appointment from hell.."

About: St George's Hospital (Tooting) (London)

Staff at the A&E reception unprofessional and dismissive (using personal phones on snapchats and what's apps seemed like a normal practise) GP didn't even look me in the eye and used google to check my illness and treatment..

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Responses

Response from St George's Hospital (Tooting) 9 years ago
St George's Hospital (Tooting)

Submitted on 31/12/2014 at 15:09
Published on nhs.uk on 01/01/2015 at 00:00

We are sorry to learn of your dissatisfaction with the service you received. The description you give of the staff certainly not up to the standard we would expect for our patients. If you would like to discuss this experience further and be put in touch with the A&E manager, please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help. Your comments will be passed to the service.

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