"Appointment was dead on time"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

Very quick to say appointment at Donnington Medical Practice would come soon. It did, came within 3 weeks. The actual appointment was dead on time. Nurse examined and photographed the area of concern. Was told to wait a few minutes while she asked for a doctors opinion. Came back and said I would get an appointment in about a month’s time. This would entail a little operation under a local anaesthetic.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Moon871

Thank you for taking the time to share your experience with the TRAQS team.

I am pleased to hear that you did not have to wait too long for to be seen at the Donnington Dermatology Clinic and that all went well and everything was on time.

I hope that your operation is arranged shortly and we wish you well for the future.

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