"Where credit is due."

About: Hull Royal Infirmary

This is my second visit for surgery in just five weeks. Within 24 hours I was diagnosed and treated. The demand for this service was extremely high on this day yet I was seen within a very short space of time. The staff in the gynaecology department outshine themselves. I could not be anymore grateful for each and every one of them. This department is clearly being stretched as far as it can with budget restrictions etc but this does not affect the highly professional and caring service that was provided. This is a very hard working department and I hope the bosses sitting high up see this and give their staff the thanks and gratitude they truly deserve. Thank you to each and everyone of you, doctors, nurses, anesthetist, cleaner, Porter the list goes on. You're a credit to the NHS.

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, The Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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