"Unacceptable"

My husband was brought to A&E by ambulance, which I had to phone up for 3 times and kept getting told none were available. He had severe abdominal pains. On arriving at Queens was looked at by triage nurse and left laying on a bed with no attention. The nurses were more interested in discussing their frothcoming weekend shifts with each other. He was given some pain relief which did not work. To cut a long tedious story short. We arrived at 2.15 in the early hours of the morning and no Doctor was available to examine him until 10 o clock the following morning. He had a kidney stone.