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telephone contact with ward

Story from nhs.uk

"telephone contact with ward"

About: New Cross Hospital

I live in Lincolnshire and trying to have telephone contact with the ward to enquire about a patient 's well being was totally non-existent. Only glad I am not a waiting for a family member to name any contact.

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Responses

Response from The Royal Wolverhampton NHS Trust 9 years ago
The Royal Wolverhampton NHS Trust

Submitted on 08/01/2015 at 14:04
Published on Care Opinion at 14:41

Dear Maureeneastman

I was sorry to read you had difficulties gaining a telephone number for one of our wards.

If you still require further assistance or assistance in the near future, please do not hestiate to contact our Patient Advice and Liaison Service (PALS) on 01902 695362/695368.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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