"delay delay delay"

About: Kettering General Hospital

Skylark ward - nurses are kind and considerate however the passing on of information is appalling. ... 4.5hr wait for doctor then 2.5hr wait for fluids! Never received any form of communication regarding the delays ... A clear demonstration of poor management Grrrr !

Story from NHS Choices

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Response from Kettering General Hospital

I am very sorry that this was your experience on Skylark Ward. I would be grateful if you could contact me on 01536 492286 so that we can discuss this further. Donna Mason Matron Skylark Ward

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