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"Amazing experience at ENT at Bedford Hospital"

About: Bedford Hospital South Wing

I had a tonisillectomy at Bedford Hospital almost 3 weeks ago and i am utterly floored by just how amazing the staff were who cared for me. The ENT department is amazing. The standard of care was remarkable right from my first clinic appointment (which was booked as a same day emergency appointment), to my seeing the consultant, to the incredibly friendly and caring staff during my stay on the ward for my operation, to my post-operative care which included open access to the ENT ward and finally to the not one but two phone calls i received from the consultantl to check in on me as the recovery progressed. I honestly cannot say enough how incredible my care has been, and in particular how remarkable the consultant's attentiveness and concern over each phase of my treatment was. I am one very grateful patient.

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Responses

Response from Bedford Hospital South Wing 9 years ago
Bedford Hospital South Wing
Submitted on 05/01/2015 at 12:03
Published on nhs.uk on 06/01/2015 at 00:00


Thank you for taking the time to write about your recent experience of Bedford Hospital. We really do appreciate receiving feedback from our patients and I am delighted to hear such positive comments about the our ENT service (both during and after your operation) and of the excellent care you received on our ward. Thanks again and best wishes, Paul Cooper Communications Department

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