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Care Opinion

No wait for an MRI scan

Posted By Hagley

"No wait for an MRI scan"

About: Royal Devon & Exeter Hospital (Wonford) / Neurology

(as the patient),

Excellent service. Short wait for appointment, no wait at all at the hospital. Efficient, friendly staff.

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Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust 9 years ago
Rebecca McGuffog
Patient Engagement and Experience Officer,
Royal Devon and Exeter NHS Foundation Trust

Submitted on 18/12/2014 at 17:16
Published on Care Opinion on 19/12/2014 at 09:12

Dear Hagley

Thank you for taking the time to share your experience of the Radiology Department at the Royal Devon and Exeter Hospital. I am delighted to hear that your experience was so positive, and I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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Response from Peter Brain, Volunteer, Healthwatch Devon 9 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 20/12/2014 at 18:09
Published on Care Opinion at 18:59

Dear Hagley

This comment and the response has been passed to us at Healthwatch.

This reported experience was clearly very satisfactory and encouraging to the staff.

Thank you for writing.

-----------------

If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Royal Devon & Exeter Hospital (Wonford) 8 years ago
Royal Devon & Exeter Hospital (Wonford)

Submitted on 05/05/2015 at 08:20
Published on nhs.uk on 06/05/2015 at 01:01

Thank you for taking the time to share your experience of the Radiology Department at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the speed in which you received an MRI appointment, and that you only experienced a short waiting time at the hospital on the day of your scan. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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