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"He was very good at dealing with my medical case"

About: Royal Shrewsbury Hospital / physiotherapy Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

Dr Hart from Woodside Medical Practice was very good at dealing with my medical case, explaining everything and referring it to TRAQS. I only waited three weeks for my first appointment at the RSH for physiotherapy where (Fiona B) was very good at explaining and examining and therefore was also assisting at booking appointments to see a specialist, which I am now waiting to hear.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG
Submitted on 19/12/2014 at 10:32
Published on Care Opinion at 16:08


Dear Tray21

Thank you for taking the time to share your positive comments with the TRAQS team.

I am pleased to hear that you received a prompt appointment and that the treatment your received was helpful for you.

I hope that you do not have to wait too long to receive an appointment with the specialist and that you are soon feeling the benefit of the treatment you require.

Thank you again for sharing your feedback with the team.

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Response from Royal Shrewsbury Hospital 8 years ago
Royal Shrewsbury Hospital
Submitted on 05/05/2015 at 15:04
Published on nhs.uk on 07/05/2015 at 01:02


Thank you for your kind feedback Di Davis Patient Advice and Liaison Service

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