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"Holme Valley Hospital - Day Surgery Unit"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I attended the day surgery unit in mid-December 2014 for the removal of a cyst on my neck, the reception staff were pleasant and helpful and I found the surroundings to be bright, clean and calming.

Once taken to see the doctor everything was explained to me in a clear way and I was asked if I had any questions. I then went to have my procedure done and I felt no pain or even mild discomfort, the staff all chatted to me and gave their names and put me fully at ease. I was given care instructions following the procedure and again asked if I had understood everything.

I can only say the unit, staff and care I received were wonderful and I would be happy to recommend all concerned.

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 9 years ago
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships
Submitted on 26/03/2015 at 16:10
Published on Care Opinion at 16:27


picture of Louise Thornton

Thank You Dollydaydream for posting on Patient Opinion and your recommendation.

I have passed your very kind comments onto the team

Louise Thornton

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