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"Felt like a burden"

About: Spire Regency Hospital

I have just come home from a recent removal of polyp and camera, i arrived at 12 and shown to my room, from then felt like a complete prisoner, a nurse came and took details but then i was pretty much alone for the 4 hours until my surgery. I suffer with anxiety and also emetophobia,so this was a very scary time for me, i wasn't kept up to date with what was happening, consultant was fantastic, but did feel like i was a burden to them, i was right next door to kitchen and was nil by mouth for close to 24 hrs so wasn't pleasant very noisy and heard every word the kitchen staff and nurses said to each other. When it was time for me to go to surgery the nurse who took me didn't utter one word, and i just followed her to where i was met by a lovely man who was the nicest person i came across that day, made a laugh and a joke and put me at ease,but in saying that wasn't told i was getting put to sleep it just happened and a mask shoved on my face, i felt like someone was trying to kill me, but i remember the lovely man saying sweet dreams lovely see you when you wake. there wasnt any advice warning that they were about to do it, which was petrifying. when i woke the nurse there woke me and didnt say 2 words... i felt very scared and alone. i went back up to room and left with my partner to wake, no one came back for a good 20 minutes to check on me i was still very sleepy, no one told us where to contact a nurse if needed... there was blood going up the drip, my partner had to find a nurse, who took it out and again dissapeared my partner asked if i could have something to eat and drink and then asked nurse if i could go home, nurse said yes if i had eaten and drank and been the toilet i got up got dressed and went home, no mention of what they did or what i should expect. I choose this hospital purely on the quickest appointment, not because i thought i would be treated better,i would have happily been treated at macc had the appointment been sooner, i am just sorry it wasnt, i felt like as i was NHS i was last priority i c

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