"appalling treatment"

About: Medway Maritime Hospital

Arrived after being sent by local minor injuries at 5 pm as i had dangerous abscess on neck. Local hospital said needs draining.Arrived booked in at medway sent to medoc and told to come back in 3 hrs. Really painful and feeling very unwell. Disgusting service. Went to maidstone. Far better compassion and treatment.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Medway Maritime Hospital

I'm sorry to hear you are dissatisfied with your experience at Medway Maritime Hospital. The Medocc service is run by the community service and not the hospital Trust but if you would like to discuss any aspect of your care in the emergency department, then please do get in touch with me. Katy White Head of Nursing - Emergency Department Email: katy.white@medway.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful