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"A big "Thank you" for excellent patient care."

About: Croydon University Hospital / Accident and emergency

(as the patient),

This morning I had an allergic reaction (unpleasant & scary) to penicillin antibiotics and my husband called the emergency services for advice. Following a short discussion and instructions, an ambulance arrived from Croydon University Hospital. The two female paramedics were extremely professional and looked after me very well as did all the staff I came into contact with in the hospital itself. I was discharged later in the morning. I was very impressed with the care all round and wish to thank all those I came into contact with. 5 stars from me!

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Responses

Response from Graham Richardson, Deputy Manager, PALS and Complaints, Croydon Health Services NHS Trust 9 years ago
Graham Richardson
Deputy Manager, PALS and Complaints,
Croydon Health Services NHS Trust
Submitted on 17/12/2014 at 16:41
Published on Care Opinion at 17:08


Dear Zizi

Thank you so much for taking the time to let us know your experience, especially after such a scary start to the day. I am very happy that we and the London Ambulance Service were able to help and I will ensure your kind words are passed on to the teams that cared for you.

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