"Excellent Care"

Exemplary care in the Cardiac Care Unit (Ward 32) over the weekend of December 13-14 2014: Faultlessly compassionate and calmly professional nursing staff, in particular the nurse managers; and excellent and considerate clinical leadership and communication from the consultants/registrars. Particular standouts were: - the nurse-in-charge of Ward 32 on Sunday afternoon (14 Dec 2014) : a brilliant mix of going many extra miles on consideration and compassion on top of a foundation of hugely impressive calm, positive professional confidence and authority, and - the Renal doctor who gave us continuity through into Critical Care: excellent communication of clinical issues and consideration of our wishes. I've been surprised to see the poor CQC report subsequently. All our experiences from A&E through Resus, Cardiac Care (Ward 32) and Critical Care have been outstanding. Given the personal circumstances, it's hard to imagine how the experience could have been (even) better, other than (as ever), higher nursing-staff-compliments in departments would make their lives less stressful. Despite it being a weekend, there was no indication of pressures or lack of clinical or support services cover.