"very badly treated"

I was a patient who is disabled, vunerable, suffers mental illness, and was discharged without my knowledge or expressing my concerns. I was also homeless and was discharged with no medication and left to sleep in the street outside the hospital. I am very disgusted at how I have been treated.

Story from NHS Choices

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Response from St Charles Hospital

Dear Lee, We are very sorry to hear this has been your experience. Please let us help sort this out. We would really like to meet with you so that we can fully understand and learn from your experience to plan better follow up and support in future. Please pass on your contact details to Stephen Parker, the Service Manager for St Charles, stephenparker1@nhs.net or by calling 020 3313 6932, so that we can get in touch with you to arrange this meeting. Thank you Angela McGee, Borough Director for the Royal Borough of Kensington and Chelsea

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