"gynaecology: still waiting results a month later"

I had to go for a scan and a month later I still have not heard anything regarding my results. I have had to chase up results which are still unavailable as I was put under two different names and addresses. Furthermore I was passed from department to department and am still no clearer. This has caused me excessive worry and I am frankly very very disappointed with the service that has been provided for what should have been a routine scan.