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Care Opinion

Gemini Ward

Story from nhs.uk

"Gemini Ward"

About: North Devon District Hospital

I found the staff to be extremely friendly and accommodating- the ward was extremely clean as was the toilet! the first ward I have encountered this.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 9 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 11/01/2015 at 21:07
Published on Care Opinion on 12/01/2015 at 10:39

Dear Sarah

Thank you for your positive feedback - I was pleased to learn that your visit to the Gemini suite went so well. I have shared your comments with the ward manager where they will be warmly received.

Many thanks

Jayne

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Response from Peter Brain, Volunteer, Healthwatch Devon 9 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 12/01/2015 at 12:20
Published on Care Opinion at 14:27

Dear Sarah

The comments and responses on the web-site of Patient Opinion are passed to us at Healthwatch.

This experience you describe was a good one and will encourage the staff concerned to keep up the standard.

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More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including receiving advice or information about services please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

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Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from North Devon District Hospital 9 years ago
North Devon District Hospital

Submitted on 24/02/2015 at 15:31
Published on nhs.uk on 25/02/2015 at 00:00

Thank you for this feedback. The ward team was really pleased to hear their efforts had been appreciated.

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