This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

From start to finish it could not have been better

Posted By taratara

"From start to finish it could not have been better"

About: University Hospital Ayr / Accident & Emergency

(as the patient),

I was sent to A and E at Ayr Hospital after a mini stroke. from the start to the finish it could not have been better. All of the staff from the porter to the consultant looked after me from top to toe.

Please pass on my respect to all at station 16 the kitchen staff the dispensery also Dr Hewitt Dr Ghosh and all the A/E doctors and staff

Thank you all very much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/12/2014 at 16:26
Published on Care Opinion at 17:46

picture of Eunice Goodwin

Dear taratara,

Thank you for sharing this post. I will be very pleased to pass this to all the staff you have mentioned so they can appreciate how well you felt you were looked after. I am very pleased you had such an all round positive experience and I hope you are well on your way to recovery.

Have a lovely time at Christmas,

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by taratara (the patient)

Thanks Eunice, this is the icing on the cake Taratara

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/12/2014 at 09:54
Published on Care Opinion at 11:27

picture of Eunice Goodwin

You are most welcome, it is great to hear. Now you have had your cake, you can eat it (Christmas Cake!!). Have a great one and all the best for 2015.

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k