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"Feedback: 12.55 22/10/2014 MRI Spine Cervical I am..."

About: Wycombe Hospital

Feedback: 12.55 22/10/2014 MRI Spine Cervical I am terrified of having MRI scans as I am very claustrophobic. Although I had taken one Diazepam I was still nervous. No worries I met you, technician. Such a kind,understanding, helpful member of staff who showed me both open ends of the tunnel and assured that if there was a fire they would get me out. I was offered an in flight blind fold, piped music and a cushion under the legs. I can remamber the the member of staff saying the last scan will take 3 and a half minutes and the next thing it was over. I fell asleep. I have had numerous scans at several hospitals and always grateful to all of your staff but today I offer my big thank you to this member of staff. To make extra cash for your department can't you sell a copy of our MRI scan once our Consultant has given our results. Best wishes Tom Stannett.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 9 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 12/01/2015 at 15:43
Published on Care Opinion at 16:04


Dear responder

Thank you for your kind comments. The team have been informed of your comments to encourage them to keep providing the very best service possible to their patients.

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