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Diabetes outpatients consultation

Posted By Whittles

"Diabetes outpatients consultation"

About: East Surrey Hospital / Diabetic medicine

(as the patient),

Arrived early for appointment. Waited over 1&1/2 hrs & eventually had to leave without seeing the consultant as I was due at work. NOT ACCEPTABLE.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 9 years ago
We are preparing to make a change
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 11/12/2014 at 16:01
Published on Care Opinion at 21:48

picture of Ian Mackenzie

Dear Whittles,

I'm very sorry to read about your wait in the diabetic clinic. If you could e-mail your details to ian.mackenzie@sash.nhs.uk I will get someone to look into this for you.

Regards

Ian

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