"Waiting too long for actual treatment"

We are very sorry that you have had such a prolonged experience of our head and neck services and received care from so many different consultants. We are also very concerned to hear that any of our clinicians have advised you to go private and to contact your MP in order to receive the treatment that you need. We appreciate that this must undermine your confidence in our organisation. Your posting has been forwarded to the managers for this service who have been asked to investigate your case. We are also very concerned to ensure that your care is progressing appropriately. We would therefore be grateful if you would contact our PALS department so that they can support you. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, or calling our PALS department on 01903 285032 or emailing us at PALSWorthing@wsht.nhs.uk .