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Ridiculous amount of time waiting

Story from nhs.uk

"Ridiculous amount of time waiting"

About: Manor Hospital

Was referred by my doctor on the morning so hospital was expecting me, saw by nurse, junior doctor and senior doctor over a period of 3 hours only to be told no one could see me for another 4 days then left waiting another 2 hours for antibiotics, very distressing and upsetting as had my 9 week old baby with me and in pain !!!

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Responses

Response from Walsall Healthcare NHS Trust 9 years ago
Walsall Healthcare NHS Trust

Submitted on 01/12/2014 at 09:43
Published on Care Opinion at 10:00

Hello Carina,

Sorry to hear about your experience, this is not how we expect patients to feel. We'd appreciate if you could give us a call on 01922 656463 so that we can learn from your experience and better understand the care that you received.

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Response from Manor Hospital 9 years ago
Manor Hospital

Submitted on 03/12/2014 at 15:04
Published on nhs.uk on 07/12/2014 at 03:00

Hello, thank you for taking the time to post a comment. We're sorry to read about your experience at the Trust. Could you please get in touch with our Patient Relations team who will be able to look into your specific care. Please call them at your earliest convenience on 01922 656463.

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