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Everyone put me at ease

Posted By Scottygirl

"Everyone put me at ease "

About: Wansbeck Hospital / Trauma and orthopaedics

(as the patient),

I had a knee replacement op earlier this year and could not praise everyone enough. I was a bit nervous at the time, but everyone put me at ease. I'm having my other knee done. I hope that I can go back there. Thank you all at Wansbeck. x

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Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 9 years ago
We are preparing to make a change
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 02/01/2015 at 08:28
Published on Care Opinion at 13:39

picture of Annie Laverty

Dear Scottygirl,

I am sorry - I don't know how I missed this review of yours last month? Forgive the time it has taken me to respond....I have only just come across your post on the website this morning.

I am so pleased your first knee replacement at Wansbeck has been so successful and I am sure the team will look forward to welcoming you back for your second operation when you decide to have it done. I will pass on your kind words, I know how much they will mean to our staff.

Do take good care of yourself and let us know if there's anything you need in the meantime,

Annie

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