"I was immediately put at ease"

About: Solihull Hospital / Breast surgery

(as the patient),

I have just arrived back home from a rapid access appointment at the breast clinic. While this is always a worrying time for so many women from the time of walking in to the volunteer's, nursing staff, radiographers and consultants, I was immediately put at ease and was informed at all times what was going to happen. Thank goodness my results were ok, but a massive thank you and well done to all of you. You should ALL be very proud.

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Response from Vanessa Wort, Head Nurse Solihull Hospital, Heart Of England NHS Foundation Trust

Thank you for your feedback.

As you have reflected attending these clinics can be a worrying time and I am aware the whole team strive to ensure people receive the care and support they need so it is lovely to hear of your positive experience.

I will ensure the team are made aware of the feedback you have provided.

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