"Appalling"

We arrived at a & e at 9.30pm on a Friday evening as my son had injured his arm. He was immediately seen by triage & then sat for over 2 1/2 hours before being xrayed. We were told the triage nurse was 'not qualified to send patients to X-ray'. Finally saw a rude, abrupt nurse practioner, who told us, rather smugly, that my son was fine, had no fracture to his misshapen, very swollen arm & we should go home! By Sunday, he was still in agony, so we visited Liverpool Royal a & e. He was triaged, xrayed & seen by a doctor within 2 hours- to be told he had fractured his arm! Thanks Whiston Hospital- yet more evidence of extremely poor treatment & misdiagnosis, when are you going to improve?