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"I was treated very well"

About: Northern General Hospital

(as the patient),

My neighbour called 999 as I collapsed. I was completely dehydrated from diarrhoea and sickness. I was taken to the Northern General A&E. I was in for twelve days isolated in a room to myself. I was very well cared for and impressed by the standard of cleanliness. Everyone from the ambulance men to the nurses, doctors, consultants and not forgetting the cleaners were extremely kind and supportive. I returned home after twelve days and had to call 999 again ten days later with chest pains and was diagnosed with pulmonary thrombosis. Again I was well cared for as everyone was very kind and the standard of cleanliness was high. I was in for 12 days and am now home again and am on Warfarin. I was scared when I went in because of all the negative things you hear about NHS hospitals these days, but I was very grateful for the way I was looked after. There was no hanging about as I was attended to very quickly on both occasions. I was treated very well and my thanks go to everyone.

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