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shoulder surgery

Story from nhs.uk

"shoulder surgery"

About: Wrightington Hospital

I was admitted to ward 1 on 5th November for shoulder replacement surgery. From the moment I arrived I was made to feel welcome .I was informed about procedure by all the doctors involved who introduced themselves to me and I understood exactly what would happen to me. Everyone was kind and took the trouble to make me feel confident about my operation. The recovery ward staff and staff on ward 5 were attentive and caring to me and everyone else. Food nice and tea hot .Bravo and many thanks to all .

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 12/12/2014 at 08:20
Published on Care Opinion at 11:06

Thank you very much for posting your most positive comments following your surgery at Wrightington. I will ensure that these are shared with the Head of Nursing and Matron for Specialist Services who will be pleased to pass this on to the staff on Ward 5.

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 12/12/2014 at 14:27
Published on Care Opinion at 14:40

May I apologise that I have said Ward 5 at Wrightington in my response above. It was Ward 1 and I can confirm that your posting has been cascaded to the correct staff.

Kind reagrds

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