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Professional, caring and informative

Posted By Somhairle

"Professional, caring and informative"

About: University Hospital Monklands / Endoscopy

(as the patient),

I had an Appointment for a Colonoscopy and a Gastroscopy on in November 2014.

I would like to express my thanks for the care and attention I received from both the medical and nursing staff at the Endoscopy Unit. The care received was professional, caring and informative. This made what could have been an unpleasant experience much easier to cope with.

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Response from Joan James, Divisional Nurse Director, Acute Services, NHS Lanarkshire 9 years ago
Joan James
Divisional Nurse Director, Acute Services,
NHS Lanarkshire

Submitted on 13/11/2014 at 17:28
Published on Care Opinion on 14/11/2014 at 13:21

picture of Joan James

Dear Somhairlie

I hope you have recovered from your Colonoscopy and Gastroscopy, As you say it can be quite an experience. I am very grateful that you have taken the time to give feedback on you visit to the Endoscopy unit at Monklands Hospital, I will make sure that the staff receive your feedback I know they will be delighted to receive the feedback regarding their care and treatment

regards

Joan James

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