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From bad to worse

Story from nhs.uk

"From bad to worse"

About: St Helier Hospital

After being verbally abused by one of there staff members. I was shocked to find this was the norm at this hospital. As no one seems interested in patient care. Its more about self preservation and covering your mistakes then helping the genuine suffering of the public. I am now forced to start over for a third tiime at a new practice in 2 years. Due to the reluctance of my various GPs and the "specialists" at St Helier to investigate the pain I am suffering. I would advise people to avoid this hospital if your looking for genuine care or investigative research into any pains you have.

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Responses

Response from St Helier Hospital 9 years ago
St Helier Hospital

Submitted on 03/02/2015 at 17:10
Published on nhs.uk on 04/02/2015 at 00:00

We are very concerned to hear that you feel you were treated badly by our staff, and are so dissatisfied with your experience at St Helier Hospital. We can assure you that caring for our patients is always our number one priority. As such, we would really like to discuss the specifics of your care more closely with you. To allow us to do so, could we please ask you to get in touch with our Patient Advice and Liaison Services (PALS) team on 020 8296 2508 or by email at pals@esth.nhs.uk?

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