"Thank you"

About: Burnley General Hospital

I was admitted to the hospital 4th November early morning, i had caught an infection so had 6 lots of antibiotics and was monitored thought the day/night, I was told what was happening, why it was happening, I was constantly reassured, I had a lot of support from the all of the midwifesthat took care of me that day, I was first on the antenatal unit but with increased temperature and pulse I was taken into the birth suite with more one to one care, I have recently been put back on antenatal ward, I've never had long hospital stays so I was worried but with the experience I have had, I have felt safe, reassured and would just like to thank everyone that has taken care of me, hopefully I should be home later on today or tomorrow, but I just can't thank you all enough.

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Response from Burnley General Hospital

Dear Ashley Many thanks for your comment about your stay on our maternity unit- the antenatal unit and the birth suite- I will make sure they are passed on to the teams concerned who I will be really pleased to hear them. I know you've visited our Early Pregnancy Unit previously so I'm really pleased to hear that you've had such a positive experience of care this time with us at what I am sure has been a worrying time for you and your partner. I also hope that your discharge home took place in the last few days and that you're back at home resting? If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471/ 01254 733704 or email me on wendy.stobbs@elht.nhs.uk Many thanks again and best wishes on your recovery Wendy Stobbs, Patient Experience Facilitator

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