"Brilliantly careing and professional"

About: St George's Hospital (Tooting) (London)

Went in for pre-asessment then angioplasty. Wonderful people, personable, friendly and efficient with smiles. All my questions were answered and my humour - perhaps nervous - was reciprocated. In all they made an otherwise unwanted experience acceptable and palatable. The procedure necessarily was at times a bit uncomfortable but I was told at every stage what to expect. For all the right reasons it was a day/s I will remember.

Story from NHS Choices

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Response from St George's Hospital (Tooting)

Thank you very much for taking the time to post your feedback about your experience at St George's Hospital. Your comments about the staff who cared for you during your admission will be sent to the managers of the service. It is a pleasure to read that you found the staff wonderful people, personable, friendly and efficient with smiles. A smile is often a great tonic when a person is unwell, a very important part of aiding recovery.

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